Privacy Policy

Overview

This privacy notice pertains to Rainmaker Marketing and outlines how we collect, store, use, and share information when individuals access our services or associated property development websites, including embertonestate.co.za.

This policy covers the Rainmaker Marketing website and any property development sites developed or managed by us that contain links to this notice.

Consent & Communications

By submitting your details through our website, you consent to receive updates about products, services, and marketing communications via email, telephone, SMS, and postal mail. You may withdraw your consent at any time via the unsubscribe link in any communication, or by contacting us directly.

Information We Collect

We process personal information including, but not limited to:

• Full names
• Phone numbers
• Email addresses
• Mailing addresses
• Job titles

Sensitive information (such as government identifiers or financial data) is only processed with your explicit consent where necessary.

Automatically Collected Data

Our systems may automatically collect the following when you visit our website:

• IP addresses
• Browser characteristics and device information
• General location data
• Usage and analytics data

Third-Party Data Sources

We may also receive information from public databases, marketing partners, and social media platforms.

How We Use Your Information

Your personal information may be used for:

• Delivering our services and responding to enquiries
• Account and relationship management
• Customer support
• Marketing communications relevant to your interests
• Targeted advertising
• Fraud prevention and security

Information Sharing

We may share your data with trusted vendors, service providers, analytics services, advertising networks, and payment processors (including ikhokha.com) where necessary to deliver our services. We do not sell your personal information.

Legal Bases for Processing

South Africa (POPIA): All processing follows the requirements of the Protection of Personal Information Act, with explicit consent obtained where required.

EU / UK (GDPR): Processing relies on consent, contract performance, legitimate business interests, legal compliance, or the protection of vital interests as applicable.

Canada: Express or implied consent applies, with exceptions for fraud detection, legal investigations, and court orders.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless longer retention is required by law. When no legitimate business need exists, information is securely deleted or anonymised.

Security

We have implemented appropriate technical and organisational security measures to protect your personal information. Please note that no electronic transmission is guaranteed to be 100% secure.

Minors

We do not intentionally collect data from persons under 18 years of age. All users must be at least 18, or have verifiable parental consent.

Your Rights

You have the right to:

• Request access to or correction of your personal information
• Withdraw your consent at any time
• Opt out of marketing communications via unsubscribe links, by replying STOP to SMS, or by contacting us directly
• Lodge a complaint with a relevant regulatory authority:
  • South Africa: Information Regulator
  • EU / UK / Switzerland: Your national data protection authority
  • Canada: Your provincial privacy regulator